Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
pricey dining
limited evening options
7.6/10
Very good
Rooms
8.3
Location
7.6
Service
8.6
Dining
6.9
Guest reviews
7.6/10
based on 7 reviews
8.2
8.2/10 based on 2426 reviews
Edward
United Kingdom,
April
2024
8.2/10
The hotel offers spacious and comfortable rooms for a hot shower and nap before an onward flight. They are up-to-date and generally clean, equipped with essential amenities like a refrigerator, couch, coffee table, iron, and ironing board, offering adequate comfort. However, cleanliness could be improved upon. The service is a mix of funny quirks, like being dropped off at the wrong terminal, but overall extremely friendly, making our stay worry-free. The location couldn't be more convenient, being close to the airport and a short distance from popular spots like Square One and accessible to Toronto. Dining options are decent, with a variety to choose from, catering more to guest preferences than just a listing of 'free breakfast'.
Rooms
8.0
The rooms were spacious and comfortable, with all necessary amenities provided.
Service
9.0
The staff was extremely friendly, making our stay pleasant despite minor hiccups.
Location
9.0
The hotel's location near the airport is perfect for convenience and easy access to various attractions.
Dining
7.0
The dining experience offered varied options and aimed to please guests with a decent selection.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay, ensuring basic needs are met.
Reg
United Kingdom,
March
2024
8.0/10
My stay at the hotel was great! The room was comfortable and had a fantastic atmosphere, albeit I couldn't get it fixed due to time constraints. The service was super friendly overall, except for a minor issue with the front desk staff. The location was convenient, especially being close to the venue I attended. The dining experience was beyond delicious with a variety of options. The facilities provided were well done, making my visit lovely.
Rooms
8.0
The room was very spacious and had a fantastic and relaxing atmosphere.
Service
7.0
The staff was accommodating and nice from start to end, except for a small hiccup with front desk staff.
Location
8.0
The location was nice enough and very convenient for my needs.
Dining
9.0
The dining experience was beyond delicious with numerous options available.
Facilities
8.0
The hotel's facilities were lovely and well done.
Peter
United Kingdom,
March
2024
8.0/10
The hotel offers clean and tidy rooms despite a one-time issue with the jacuzzi tub. The service is attentive and helpful, especially with shuttle arrangements. The location is convenient for those needing quick access to the airport. The dining is good, but could use more variety. The facilities are well-maintained.
Rooms
8.0
The rooms are clean and tidy every time we stayed, with a minor issue with the jacuzzi tub.
Service
9.0
The staff is very attentive and managed to sort out most of my problems.
Location
7.0
The location is good if you need quick access to the airport or have an early flight, with a shuttle service available.
Dining
8.0
The dining experience was very good, with a comfortable and worry-free environment, although more variety would be appreciated.
Facilities
8.0
The facilities are well-maintained and provide the necessary amenities for a comfortable stay.
Jerry
United States,
January
2024
7.6/10
I found the hotel to be conveniently located near the airport with a friendly and helpful staff. However, the dining options were adequate but not outstanding, and the distance from downtown was a bit inconvenient for us without a vehicle.
Rooms
8.0
The room down the corridor was very comfortable and spacious, although there was a slight smell.
Service
9.0
The service was really friendly and the staff was very helpful and nice.
Location
7.0
The hotel is near the airport, which was convenient, but a bit far from downtown for us without a vehicle.
Dining
6.0
The dining options were adequate but not lavish. The breakfast was not very appetizing and lacked fresh fruit.
Facilities
The hotel offers a free airport shuttle service, which was a nice perk for travelers.
John
United Kingdom,
December
2023
7.4/10
I had a cozy stay at this hotel, with great facilities like the grab-and-go breakfast snacks making my early departure convenient. The room was comfy and well-equipped. Booking through Booking. com got us a discount. However, the location is a bit out of the way for quick airport visits, and the dining experience was underwhelming.
Rooms
9.0
The guest rooms were awesome, and I slept really well. The room had all the facilities I expected in a cozy setting.
Service
9.0
The service was super friendly, from messaging to calls. They even guided me directly to the shuttle pick-up spot by phone, making it hassle-free.
Location
7.0
The hotel is near the airport with a free shuttle service, and it's convenient for access to major highways. On the downside, it's a bit far from attractions without a vehicle.
Dining
5.0
The dining experience was a joke with subpar options like burnt sausages and boiled eggs. Not appetizing at all.
Facilities
8.0
The hotel facilities were good overall, offering what I needed for a comfortable stay.
Anne
United States,
November
2023
7.8/10
I had a lovely stay at the hotel. The rooms were cozy and clean, equipped with everything I needed. The service was friendly and helpful, with special breakfast options available for early departures. The location was convenient, close to the airport with a free shuttle service. The dining experience was a bit hit or miss, but the facilities overall were satisfactory.
Rooms
8.0
My room was very clean and had two queen-sized beds, providing ample space for a comfortable night. The amenities like the fridge, microwave, and toiletries were a nice touch.
Service
9.0
The staff members were pleasant and always ready to assist. I appreciated the breakfast option they provided for my early departure.
Location
8.0
The hotel's location near the airport and with a shuttle service included was extremely convenient for my trip. It was isolated enough to ensure a peaceful stay without disturbances.
Dining
7.0
While the dining options were a bit limited, the freshly prepared dishes were enjoyable. However, more variety would have been appreciated.
Facilities
7.0
The facilities met my needs during my stay, offering a satisfactory experience overall.
Geoff
United Kingdom,
June
2023
8.0/10
My stay at the hotel was fantastic! The rooms were clean, spacious, and super comfortable, exceeding my expectations. They were quiet and ideal for getting work done. However, the location wasn't too pleasant for evening drinks, but the free shuttle to the airport was a real bonus.
Rooms
9.0
The rooms were clean, spacious, and super comfortable. I was so grateful after a long flight.
Service
8.0
The service was helpful and the staff were friendly and great.
Location
7.0
The hotel was far enough away from the airport for a quiet stay but close enough for the free shuttle. It was a bonus for a smooth trip.
Dining
7.0
The dining experience was convenient and tasty, but it could get pricey for a family.
Facilities
9.0
The facilities were top-notch and offered everything I needed during my stay.
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